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Terms & Conditions

Acceptance of the Terms

By accessing and using our platform (the "Platform"), you agree to be bound by these Terms & Conditions ("T&C"). If you do not accept these T&C, please do not use our Platform.

Eligibility Requirements

To use our Platform, you must meet the following eligibility requirements:

  • You must be at least 18 years old.
  • You must provide us with accurate and up-to-date information about yourself.
  • You must comply with all applicable laws and regulations in your jurisdiction.

Minimum Age Requirements

You must be at least 18 years old to use our Platform. We reserve the right to request proof of age from you if we suspect that you are under 18.

Geographic Restrictions

We only offer services to users located within Canada, specifically within provinces including Ontario, British Columbia, Alberta, Quebec, Manitoba, and Saskatchewan. Users outside these jurisdictions may not be able to access or use our Platform.

Account Registration Rules

To create an account on our Platform, you must:

  • Fill out the registration form accurately.
  • Provide a valid email address and password.
  • Accept these T&C.

You can only have one account per user. If we suspect that you are creating multiple accounts for the same person or entity, we reserve the right to suspend or close your accounts.

Identity Verification and KYC

We may request identity verification from you at any time, including:

  • Government-issued identification.
  • Proof of address.
  • Other documentation as required by applicable laws or regulations.

You must provide us with accurate and up-to-date information about yourself. We reserve the right to suspend or close your account if we suspect that you have provided false or misleading information.

Account Accuracy Obligations

You are responsible for ensuring that all information associated with your account is accurate and up-to-date, including:

  • Your name.
  • Address.
  • Email address.
  • Password.

We may update our records from time to time based on the information we receive from you. If we suspect that there has been an error or omission in our records, we reserve the right to suspend or close your account.

Account Security Responsibilities

You are responsible for maintaining the security of your account and password. You must not share your login credentials with anyone else, including:

  • Family members.
  • Friends.
  • Business associates.

We cannot be held liable if someone other than you uses your account without your knowledge or permission.

Login Credentials and Password Protection

Your username and password are for your use only. Do not reuse your passwords across multiple websites or platforms. If you believe that your password has been compromised, please contact our support team immediately to reset it.

Restricted Behavior and Prohibited Activities

We prohibit the following behavior:

  • Cheating.
  • Collusion.
  • Rigging outcomes.
  • Hacking or attempting to hack into the Platform.
  • Using bots or automated software to play on the Platform.

If we suspect that you are engaging in any of these activities, we reserve the right to suspend or close your account.

Bonus and Promotion Rules

All bonuses and promotions offered by us are subject to specific terms and conditions. Please review each bonus's individual rules before participating.

Wagering and Gameplay Conditions

To participate in gaming on our Platform, you must:

  • Place a minimum bet.
  • Meet the wagering requirements for any bonus or promotion.
  • Comply with all applicable laws and regulations.

We reserve the right to suspend or close your account if we suspect that you are engaging in prohibited behavior or activities.

Bonus Abuse Prevention

To prevent bonus abuse, we may modify our bonus structures from time to time. We also reserve the right to cancel a bonus at any time if:

  • The conditions for its redemption have not been met.
  • A player has been deemed to be participating in bonus abuse.
  • There is an irregularity with the gameplay.

Deposits and Withdrawals

We offer multiple payment methods, including:

  • Interac Online.
  • Visa.
  • Other local bank transfer options (if supported by your jurisdiction).

For withdrawals, we may request identification verification from you before processing. We reserve the right to withhold any payment if there is an error or omission in our records.

Verification Before Withdrawals

We require all users to verify their identity before making a withdrawal for the first time. This includes providing:

  • Government-issued identification.
  • Proof of address.

Please note that these requirements may change over time, and we reserve the right to update them as necessary to ensure compliance with applicable laws and regulations.

Processing and Review Procedures

All withdrawals are subject to review by our team before being processed. We take reasonable care in processing transactions but cannot guarantee timing or completion due to various factors such as bank holidays, technical issues, etc.

Responsible Gambling Expectations

We encourage all users to gamble responsibly:

  • Set limits for yourself.
  • Do not chase losses.
  • Take breaks if needed.
  • Reach out for help at any time.

If we suspect that a player is demonstrating responsible gambling behaviors contrary to this spirit of self-control, we reserve the right to limit their access or suspend/close their account.

Self-Exclusion and Account Restrictions

We provide users with options for:

  • Voluntary self-exclusion.
  • Temporary account closure.
  • Permanent account restriction.

If you choose to take advantage of these features, please be aware that they may not protect all other users on your device(s) or browser from accessing our Platform inadvertently. In this case, we cannot ensure non-access and will rely on any restrictions at the level of user permissions on your end (e.g., blocking via internet service provider settings).

Game Fairness and RNG Systems

Our games are powered by fair and audited Random Number Generators (RNGs). We regularly audit these systems to protect player integrity.

We may occasionally modify or change our offerings for various business reasons. Any modification, adjustment, replacement of software platforms, withdrawal from any given country with new countries taking part will happen as a normal course without requiring notice so that user's data are not compromised – though their ability to participate might vary following said decisions.

Technical Interruptions or Voided Gameplay

Occasionally the Platform experiences technical disruptions. In such situations:

  • Games may freeze temporarily.
  • You risk losing your progress until systems return.

You should note we do not promise anything about being available 24/7 since sometimes unforeseen circumstances arise beyond our control that affect business activities across all parts of service operation including but limited by user login and other aspects impacting performance which must be fixed promptly so services resume fully at earliest possible time possible under current limitations encountered currently affecting day-to-day operational requirements.